Invoice Reconciliation

This topic describes how to manage unreconciled invoices, which includes disputed invoices and pending credit requests.

Reconciliation is an irreversible process so total accuracy is required or this could have a negative impact on finances

Follow these steps to add reconcile invoice:

Select Unreconciled from the homepage | all Unreconciled invoices are displayed
Select a row to reconcile, by clicking on the row to open the invoice
Select the Billing tab
If there is a pending credit request this will be displayed within the credit requests section

If the Request is fully credited, this invoice will auto reconcile itself

If the request is partially accepted or rejected, you would need to manually reconcile this invoice
If the credit request was rejected by the supplier the invoice needs to be reconciled to accept the financial loss, click Reconcile Order
Click Yes to reconcile the order

Each time an invoice is Manually or Automatically reconciled this will be reflected within the Unreconciled and Disputed invoices on the homepage.